We Rise By Lifting Others. Come Rise With Us.

Full-time Support Engineer

The Support Engineer continuously monitors IKE systems, software, and hardware. They will keep track of the developments and instances through our Support Desk system as well as conduct IKE product hardware testing and QA. Additionally, they will support our end-users with their technical inquiries and provide specialized coaching and training.  The Support Engineer acts as the user-facing knowledge and expertise contact for our IKE products. The Support Engineer works cross-functionally with the service & support, Finance, and engineering teams to support user-facing workflows and product validation. Key responsibilities & Expected Outcomes - Timely and quality responses for internal and external support inquiries. - Provide customers with product knowledge, support, and answers to their inquiries. - Troubleshoot technical problems. - Test IKE products to assist customers in finding workflow solutions, troubleshooting, workarounds, finding requirements, and as needed. - Test IKE hardware and create reports for the ikeGPS owned pool of refurbished devices. - Introduce ikeGPS Support and create accounts for new customers. - Follow up on support tickets and ensure responses meet identified SLA’s. - Create or assist in creating content for support documentation. - Work with Finance, Sales, and Operations to ensure customer orders meet specifications. Outcomes: Customers can effectively conduct their business using IKE products and exceed their expectations.

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Full-time Demand Generation Marketing Specialist

Location: Full-time remote in Broomfield, Colorado (in-office meetings 2-3 times a month) Salary: Estimated annual compensation will be $76,000– $110,000 flexible based on relevant experience. This is a full-time opportunity that offers full benefits including medical, dental, vision, 401(k) with match, and generous paid-time-off and holiday time. Why ikeGPS? Comprehensive benefits package that includes medical, dental, vision, 401K + match, 3 weeks starting Paid Time Off (PTO), and generous parental leaveMake an impact – all of our employees contribute to our product and process (Even our job descriptions)We are an established, public, well-funded companyWe have real customers! Our product is in-demand and there is a real need for it (no dotcom tomfoolery here!)Innovative culture - We foster a culture of "Mad Inventing," challenging each other to learn new skills and make interesting contraptions in our spare timeFlexible work environment - we trust our employees to do their work because they want to, not because they’re forced toWe promote within - We have implemented a talent accelerator program focused on identifying and building key strengths Demand Generation Marketing Specialist​ Responsibilities: We’re looking to bring a Demand Generation Specialist into our family to help grow our Marketing team and to activate our go-to-market efforts! Oversee and execute Marketo campaigns, nurture programs, landing pages, marketing email, for demand generation purposesDevelop, monitor, test and optimize Marketo programs for all stages of the marketing and sales funnelsAutomate and improve data integrity and data management initiatives, including segmentation implementation and analysis; list management; and lead processes in Salesforce.comManage project timelines, ensuring that all activities occur as planned and that campaigns are executed on time, from scheduling to design, production and distributionPerform day-to-day system maintenance and configuration of Marketo, driving improvements and employing best practicesBuild, implement, monitor, and improve ikeGPS’s email marketing strategy. Own and perform all aspects of email campaigns, from design to writing, segmentation, strategy, all the way through technical developmentWork with our marketing team to create emails, forms, reports, and other related infrastructure to support campaignsDefine and optimize key performance metrics and prepare relevant dashboards to share results across the team and report findings to senior managementDevelop and manage a testing strategy to continuously optimize emails, forms, and entire campaignsMaintain marketing database health and compliance with regulations, including GDPRDocument and evangelize best practices and governance policies. About ikeGPS: The United States and Canada are in the middle of a communications boom. The drive for more bandwidth is fueling amazing growth in the deployment of fiber and wireless networks. ikeGPS is changing the way communication companies like AT&T, Verizon, and Crown Castle deploy fiber and wireless networks. IKE Analyze from ikeGPS is achieving rapid adoption because we simply help communication companies deploy networks faster and safer while lowering deployment costs through better efficiency. Our integrated field to cloud solutions allow our customers and partners to measure and assess Utility Poles and infrastructure using a unique combination of Laser, GPS, IMU, and Photogrammetry technologies, all based on a custom-built Android platform and corresponding Cloud service. We combine that with a killer team to create a full solution that delights customers in every way. ikeGPS' Core Values: We are a collective of pole measurement analysts, scientists, field data collectors, and customer advocates. We are on this planet to make a profound change in the lives of those we serve - every human connected through the workflow of pole provisioning projects. Together, we are building the power and communications infrastructure of the future. Like many companies, we have our values. Our values are ours and we wear them in our own way. They guide us and they personify us. Our values are not something we leave at the office — they are a genuine part of who we are. And well, we think that makes our people exceptional at work and at life. Simplicity & clarity.Open company. No BS.Be yourself. Be the change you seek.Manaakitanga; with a literal meaning of "we rise by lifting others."The most important criteria for this role are a genuine fit with these values. Applicants for this position must be eligible to work in the United States. We are not looking for contract (C2C) hires at this time.

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Full-time Marketing Project Manager

Location: Full-time remote in Broomfield, Colorado (in-office meetings 2-3 times a month) Salary: Estimated annual compensation will be $75,000 – $130,000 flexible based on relevant experience. This is a full-time opportunity that offers full benefits including medical, dental, vision, 401(k) with match, and generous paid-time-off and holiday time. Why ikeGPS? Comprehensive benefits package that includes medical, dental, vision, 401K + match, 3 weeks starting Paid Time Off (PTO), and generous parental leaveMake an impact – all of our employees contribute to our product and process (Even our job descriptions)We are an established, public, well-funded companyWe have real customers! Our product is in-demand and there is a real need for it (no dotcom tomfoolery here!)Innovative culture - We foster a culture of "Mad Inventing," challenging each other to learn new skills and make interesting contraptions in our spare timeFlexible work environment - we trust our employees to do their work because they want to, not because they’re forced toWe promote within - We have implemented a talent accelerator program focused on identifying and building key strengths Marketing Project Manager​ Role Summary: This role is to fulfill the project management needs of the marketing team. The marketing team runs many projects that reach into every business unit at IKE and this role is to be the keeper of all timelines, milestones, tasks, assignments, workloads, and resource allocation and forecasting. The person to fit this role is highly organized and capable of working with many projects, big and small, and can manage the evolving needs of all plans to be reflected in our project management system. The person in this role is also familiar with basic content management systems and can perform publishing and copy-editing tasks as needed. This position also juggles multiple competing projects which must all be delivered on time, budget, and within scope. Marketing Project Manager​ Responsibilities: Writes a project brief for every project run by the marketing teamCreate and manage project plans for every project run by the marketing teamProject plans are clear and actionable, and information across the varied projects are easily findable for all members of project teamsFacilitates twice-weekly project management meetings to review status and changes to plans. Determines when updates are needed and facilitate all updates.Tracks tasks by each assignee and maintains clear communication as to the delivery of each task. Ensures task deadlines are met by those both on the marketing team as well as other business units and their participation on projects.This role has enough knowledge of web / online digital systems to perform tasks such as assisting to upload videos, add/edit/delete copy on website, publish social posts, and basic content or other administrative tasks to keep projects moving forwardHelp keep team initiatives moving forward by owning our task/project management softwareManage inbound creative requestsCoordinate tradeshows and other eventsCollaborate with partners in marketing, sales, product, and senior leadership About ikeGPS: The United States and Canada are in the middle of a communications boom. The drive for more bandwidth is fueling amazing growth in the deployment of fiber and wireless networks. ikeGPS is changing the way communication companies like AT&T, Verizon, and Crown Castle deploy fiber and wireless networks. IKE Analyze from ikeGPS is achieving rapid adoption because we simply help communication companies deploy networks faster and safer while lowering deployment costs through better efficiency. Our integrated field to cloud solutions allow our customers and partners to measure and assess Utility Poles and infrastructure using a unique combination of Laser, GPS, IMU, and Photogrammetry technologies, all based on a custom-built Android platform and corresponding Cloud service. We combine that with a killer team to create a full solution that delights customers in every way. ikeGPS' Core Values: We are a collective of pole measurement analysts, scientists, field data collectors, and customer advocates. We are on this planet to make a profound change in the lives of those we serve - every human connected through the workflow of pole provisioning projects. Together, we are building the power and communications infrastructure of the future. Like many companies, we have our values. Our values are ours and we wear them in our own way. They guide us and they personify us. Our values are not something we leave at the office — they are a genuine part of who we are. And well, we think that makes our people exceptional at work and at life. Simplicity & clarity.Open company. No BS.Be yourself. Be the change you seek.Manaakitanga; with a literal meaning of "we rise by lifting others."The most important criteria for this role are a genuine fit with these values. Applicants for this position must be eligible to work in the United States. We are not looking for contract (C2C) hires at this time.

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Full-time Pole Loading Analyst / Engineer / Make ready work

Position title: Pole Loading Analyst / Engineer Primary Work Unit:  Operations Direct Reporting Line:  IKE Analyze Manager Direct Reports: N/A Position Duration:  Indefinite Hours of work:  40 Hours per week Salary Range:  $45,000 - $55,000 per year Our vision We are a collective of pole measurement analysts, scientists, field data collectors, and customer advocates. We are on this planet to make a profound change in the lives of those we serve - every human connected through the workflow of pole provisioning projects. Together, we are building the power and communications infrastructure of the future. Our mission and purpose We know where we come from. We know where we are today. We know where we are going. We know our values and we are damn good at what we do. We BRING it every day with pride and attitude. We are a niche player in a segment that is under-celebrated - under the radar. It’s a little hard to describe at a party. But that is only because the industry we serve needs more people just like us. We are already doing the work to evangelize, teach and celebrate those we serve. And according to our values, we celebrate ourselves by celebrating them. We are on this planet to make a profound change in the lives of those we serve - to the utility pole measurers and every human being involved in the process of provisioning for the great fiber rush Our Values Manaakitanga - We Rise by Lifting Others By showing Respect, Support, Value, Kindness, GenerositySimplicity and ClarityWe simplify and reinforce our language and thinking so as to keep our communications, products, tech and solutions simple and accessible to everyone.IngenuityOur value chain stretches from the field to the cloud – every team player brings their resourcefulness to our customers and to each other.Open Company. No Bullsh*tWith ourselves and with our customers. There’s no time for any other approach.Be Yourself. Be the Change You SeekBring the best of yourself and all your gifts to work. We’re lucky to have such talent both on and off the field. It makes work. Better. Position purposeThis position is responsible for delivering high quality data quickly; relying heavily on their past experience in OSP and utility distribution infrastructure as well as make ready engineering to enable customer success.Position locationThe position will be located within the IKE Analyze team and based out of the Broomfield, CO office. Remote employment is an option for this position.Strategic contextThe IKE Analyst is key to IKE’s goal of exceeding customer expectations and deliver on time, in spec and in full. This is a production role and will have little day to day interaction with other departments within the organization. The Role:The IKE Analyst will be a key member of the IKE Analyze team by utilizing their experience and knowledge toimprove the quality and overall success of IKE Analyze projects. The IKE Analyst will report to the IKE AnalyzeManager. Renumeration for this position, noting that employee is only available for a four (4) month contract.Renumeration will be split into monthly payments at $3,375, subject to taxes and other withholdings asrequired by law or the policies of the company. This is contingent upon standard forty (40) hour work week.Key responsibilities & Expected Outcomes:Maintains consistent daily production of pole loading analysis and equipment identification.• Adjusts to new projects quickly.• Identifies OSP equipment and power distribution wires.• Correctly assigns communication wire sizing and ownership.• Marks heights of attachment and corrects inaccuracies in field data.• Verifies that pole loading models match the IKE records and performs necessary corrections to ensure accuracy.• Correctly places proposed attachments and provides accurate make ready work assessments based on customer’s criteria as well as general engineering and NESC constraints• Maintains solid analytical and problem-solving skills required to troubleshoot pole loading issues and determine how wires attach and change pole to pole.Maintains clear and consistent communication with management and other team members.• Updates relevant tracking documents and provides updates to IKE Analyze Manager.• Applies lean concepts to production workflow and identifies changes that will improve the current process.Expected outcomes:Daily production targets are met and exceeded at a high level of quality. Analyst is agile at switching between projects and has a strong base knowledge of utility infrastructure that they use to inform their decisions. Analyst communicates effectively and tracks productivity using existing tools within the organization.The IKE Analyst will be required to correctly perform the following:• Identify OSP equipment and power distribution wires.• Correctly assign communication wire sizing and ownership.• Mark heights of attachment and be able to correct inaccuracies in field data.• Verify that pole loading models match the IKE record and perform necessary corrections to ensureaccuracy.• Correctly place proposed attachments and provide accurate make ready work assessments based oncustomer’s criteria as well as general engineering and NESC constraints• Deliver quality deliverables to customer, often in the format of models and reports Competencies Self-managementEffectively plans and organize work to achieve desired outcomes; proactive, remains focused, takes action to overcome obstacles and follows through to completion with little or no supervision.IntegrityIs fair, open, honest and consistent in behavior and can be relied upon and generates confidence in others through professional and ethical behaviorRelationship buildingBuilds and maintains positive and productive working relationships and networks both internally and externally as required.Capable and willing to mentor and guide peers and others in their grow to ensure consistency and maintainability of the product range.OrganizationAble to organize own work and priorities and balance these against business needs.AdaptabilityAdapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.CommunicationExcellent communicator able to adjust to the appropriate levels and avenues of communication at the appropriate time to ensure that everyone is up to date on development. Adept at keeping communication lines openDecision-makingCapable of sound judgement, with clear explanations of reasoning behind decisions. Able to demonstrate an appropriate level of autonomy and accountability.Technical SkillsAssesses own strengths and weaknesses; Pursues training and development opportunities; PHYSICAL DEMANDS AND WORK ENVIRONMENT: This position requires working at a computer terminal either standing or sitting for the entire workday. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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